Shipping & Returns Policies

Shipping

We ship UPS or US Postal Service. Please furnish both a postal mailing address and street address.

We reserve the right to charge for additional shipping if distance, weight, or size require extra costs.

Next day or two day service is available at an additional charge. Please indicate in the notes field that you would like this service, and we will contact you with the additional charges.

Returns

No merchandise may be returned without our express consent. If you would like to return something, please contact us by e-mail or phone 563-382-9682.

Foreign Orders

Payment must be made in US dollars. We will bill for additional postage if it is required. Please indicate in the notes field if you want us to contact you with the additional shipping charges before shipping your order. All orders are now shipped by air mail because the US Postal Service has eliminated surface rates.

Credit Card Privacy

As part of our privacy policy, we can not access our online customer's credit card information or make additional charges for shipping or items. We will contact you for your credit card information if we need it. Please do not send credit card information by e-mail as that is not secure.